Access Statement
Introduction
Here we would like to give a succinct description of the facilities available to guests with disabilities here at Woodovis Park.
Our aim is to ensure that you have an enjoyable and relaxing holiday.
If at any time you require any extra assistance whether in planning your visit or whilst you are here, then we will be delighted to assist. Please do not hesitate to ask any of our team. Either call us on 01822 832968 or email us on info@woodovis.com. We will be happy to help.
Our current facilities and services offered are:
Pre-Arrival
• Information about Woodovis Park can be viewed on our website www.woodovis.com.
• We can post a copy of our brochure to you. If you require large print then this can be provided on request.
• You can contact us by telephone, (we always accept Type Talk calls), email or fax.
• You can make a booking using any of the above, or online.
• A copy of this access statement can be posted to you if required.
• Woodovis Park is not easily accessible by public transport. It is 4 miles from Tavistock which is the nearest town or shops.
• Tesco’s will deliver goods directly to Woodovis Park if you book with them online.
• Plymouth is 18 miles away and has a shop-mobility scheme.
Arrival & Car Parking Facilities
• The majority of our holiday homes have car parking right next to them. The others have parking very close by and they are accessible to drop off right next to them. There is rear access to the vehicle once it is parked in all places.
• Our touring and tent pitches all have car parking on the pitch.
• All of the roads within the park are made of gravel and gently sloping, with no kerbs.
• The driveway is half a mile long and made of tarmac, with kerbs and lay-bys. It is on a slight incline and there is one speed hump on it.
• There are no barriers at the entrance, only in the winter when we are closed!
• On arrival there is a doorbell to ring for attention if the reception is not open.
• Should you require any assistance when you arrive then we are more than happy to help.
• The reception entrance is level and you can park right at it.
Reception
• Assistance can be provided when you arrive. We will happily supply a pad and paper or turn down music on request.
• Reception is kept well lit and has a level floor all the way in.
• There is seating at reception.
• We accompany you to your accommodation or pitch, so should any assistance be required we are happy to help.
• We provide a dog bowl of water for dogs and have an excellent dog walking area with dog waste bins also.
Red Cross
The British Red Cross volunteer medical equipment service provides wheelchair hire and short-term loans of equipment.
Toilets and Showers
• The building containing toilets and showers used by campers has one step up and one step down to enter, with a grab rail at each entrance. The step is highlighted by white paint.
• The toilets, showers and hand basins are well appointed with shelves and coat hooks.
• The taps to the hand basins are push button.
• The taps to the showers are conventional turning ones.
• We also have a toilet designated as a disabled facility which has a level entrance, is level throughout, and has suitable support rails in situ. We will provide you with your own key so that you have 24 hour access to this.
• This room also has a basin with lever tap and hot and cold water.
• There is a shelf area and coat hooks provided.
• We do also have a portable raised toilet seat which can be borrowed if requested.
Laundry
• The laundry has one step down and one step up to it, with a grab rail at the entrance. The edge of the step is highlighted with white paint.
• Machines are top loading washers and driers.
• Assistance is available if requested.
Shop
• The shop, which is also reception, has a level entrance directly from the road.
• Assistance is always available.
Leisure Facilities
• The indoor swimming pool has a gentle slope to the entrance.
• There are two changing rooms inside.
• Entry to the swimming pool itself is by step ladder.
• Entry to the spa pool is by sitting on the edge and swinging legs around to get in.
• There is a disabled WC as detailed above.
Outdoor Facilities
• All roads within the park are gravel and gently sloping.
• All areas are accessible without requiring negotiating any flights of steps.
• The park is well lit at night, with the main areas lit right throughout the night.
Holiday Homes & Woodovis Cottage
• All holiday homes have a minimum of 2 and a maximum of 4 steps with handrails up to the door.
• All televisions have a remote control and most have teletext, but not all. Please ask if required.
• If extra lighting is required please ask as the holiday homes do not have great task lighting.
• The flooring is a mixture of lino and fitted carpet.
• Most holiday homes have a gas fire for heating in the lounge area. Should this not be suitable we can provide a simple halogen heater for ease of use.
• Woodovis Cottage is split over three floors with stairs in between.
Touring Facilities
• All electric hook-up points are within 25m of the pitch. Super Pitches have their own electric hook-up, and water hook-up point as well as grey waste drainage.
• All water points are easily located around the park. You are never more than 100m from a water point. Again, Super Pitches have their own tap.
• The chemical disposal point is on the end of the toilet block. It has 4 steps down to it.
• There are two dishwashing areas, one for each field. These have push taps on one and conventional turning taps on the other. One is indoor, one is under cover.
• Waste bins are located in two collection points. They are the extra large wheelie bins.
Additional Information
• Our staff are all very willing to give assistance should you require it. Please do not hesitate to ask.
• Assistance dogs are welcome in all areas. We do ask that dogs are kept on a lead at all times.
• We do have a wheelchair which we can let you use for the duration of your holiday.
• We will happily accept type talk calls.
• We get mostly good mobile telephone reception and Wifi is available throughout the park.
Address:
Woodovis Park
Gulworthy
TAVISTOCK
Devon
PL19 8NY
Emergency number: Ring the buzzer at the shop or ring 01822 832968. Both of these will be answered 24 hours a day. There is also 24 access to a public phone in the phone booth.
Contact Telephone and Email Address:
Telephone: 01822 832968
Fax: 01822 832948
Email: info@woodovis.com
Website: www.woodovis.com
Grid reference: 439748
Hours of operation: Please call between 9am and 7.30pm
We welcome your feedback to help us continually improve if you have any comments please phone 01822 832968 or email info@woodovis.com
